FireLiving is an online knowledge platform about heating and outdoor fire solutions created by the team behind Smartfire.
Smartfire is operated by Binário Imaginário Unipessoal, Lda., tax number PT513674683, with registered address at:
Rua da Ponte, 3B – Carvalhal da Portela
3750-583 Águeda – Portugal
Throughout this document, the company may be referred to as Smartfire.
We are committed to protecting the privacy and personal data of visitors to this website. This Privacy Policy explains how personal data is collected, used and protected when you use the FireLiving website.
The processing of personal data complies with the applicable European and Portuguese legislation, including:
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Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR)
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Law no. 58/2019 of 8 August (Portuguese GDPR implementation law)
1. What Personal Data We Collect
When using this website, certain information may be collected in two ways:
Information you voluntarily provide
If you contact us through a form or email, we may collect personal data such as:
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Name
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Email address
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Country or location
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Information you include in your message
This information is used exclusively to respond to your enquiry.
Providing personal data is optional. However, if you choose not to provide the requested information, we may not be able to respond to your request.
Automatically collected information
When you visit our website, certain technical information may be collected automatically, including:
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Browser type
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Device type
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Domain name
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IP address
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Navigation behaviour within the website
These data are used solely for website analytics, performance monitoring and improving user experience.
2. Purpose of Data Processing
Personal data collected through this website may be used for the following purposes:
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Responding to user enquiries
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Providing information about heating and outdoor fire solutions
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Improving website functionality and user experience
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Monitoring website performance and visitor behaviour
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Ensuring website security
FireLiving does not sell, rent or trade personal data with third parties.
Personal data may only be shared when legally required or when necessary for technical operation of the website.
3. Data Processing by Third Parties
To operate this website, Smartfire may rely on external service providers, such as:
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website hosting providers
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analytics services
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technical maintenance providers
These service providers process data only under Smartfire’s instructions and solely for the purpose of delivering the services required to operate the website.
All third-party service providers are required to maintain appropriate data protection and confidentiality standards.
4. Data Security
Smartfire implements appropriate technical and organisational security measures to protect personal data against:
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unauthorised access
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accidental loss
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destruction or alteration of data
Personal data is stored on secure systems accessible only to authorised personnel.
However, no internet transmission can be guaranteed to be completely secure. In cases where security incidents result from criminal acts or unlawful intrusion, responsibility may lie with the responsible parties.
5. Links to External Websites
The FireLiving website may contain links to external websites, including partners, suppliers or other information sources.
Clicking on these links will redirect you to third-party websites that operate independently from FireLiving.
Embedded content such as:
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YouTube videos
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Images
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External articles
may behave in the same way as if you visited those websites directly.
FireLiving cannot guarantee that external websites follow the same privacy standards. Therefore, we cannot be held responsible for the privacy practices or content of those sites.
Users are encouraged to review the privacy policies of external websites they visit.
6. Data Retention Period
Personal data collected through contact forms or direct communication will be retained only for the time necessary to:
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respond to enquiries
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maintain records of communications
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comply with legal obligations
Data will be deleted when it is no longer necessary for these purposes or when the user requests its deletion, unless legal obligations require longer retention.
7. Your Rights Under GDPR
Under the General Data Protection Regulation (GDPR), users have the right to:
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Access their personal data
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Request correction of inaccurate data
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Request deletion of personal data
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Restrict processing of personal data
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Object to the processing of personal data
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Request data portability
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Withdraw consent at any time
If you wish to exercise any of these rights, you may contact us using the details below.
8. Data Controller
The controller responsible for processing personal data on this website is:
Binário Imaginário Unipessoal, Lda.
Rua da Ponte, 3B – Carvalhal da Portela
3750-583 Águeda – Portugal
Telephone: +351 234 287 006 (Call to Portuguese landline)
Email: info@smartfire.pt
9. Right to Lodge a Complaint
If you believe that your personal data is not being processed in accordance with applicable data protection laws, you have the right to lodge a complaint with the Portuguese Data Protection Authority:
CNPD – Comissão Nacional de Proteção de Dados
Website: https://www.cnpd.pt
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our services.
Users are encouraged to review this page periodically to stay informed about how we protect personal data.
Cookie Policy
1. What Are Cookies
Cookies are small text files stored on your device when you visit a website.
They allow websites to recognise your device and remember certain information about your visit, such as preferences or browsing behaviour.
Cookies used on this website do not store personally identifiable information such as your name or address.
2. Why We Use Cookies
Cookies help improve the performance and usability of the website by:
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remembering user preferences
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enabling core website functionality
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analysing how visitors use the website
Without cookies, some features of the website may not function correctly.
3. Types of Cookies Used
| Cookie Type | Purpose |
|---|---|
| Necessary Cookies | Required for the website to function properly |
| Analytics Cookies | Used to analyse website traffic and visitor behaviour |
| Functional Cookies | Store user preferences and improve user experience |
4. Third-Party Cookies
Some pages on this website may include content from external platforms such as:
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YouTube
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analytics tools
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external media platforms
These platforms may set their own cookies. FireLiving does not control how these cookies are used.
5. Managing Cookies
You can control or disable cookies through your browser settings.
Most browsers allow you to:
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block cookies
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delete existing cookies
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receive notifications when cookies are created
Please note that disabling cookies may affect the functionality of some parts of the website.
6. Cookie Policy Scope
This cookie policy applies to the following domain: